TERMS AND CONDITIONS

This website (bookworldz.com) is made available to you by Pho Sure LLC. Your access to and use of this Site is strictly subject to these Terms and Conditions of Use. By accessing this Site, the user ("YOU") agrees to be unconditionally bound by these Terms and Conditions of Use.

Acceptance of Terms of Use

These Terms of Use govern your use of the Pho Sure LLC service, including all features and functionalities, instant streaming, our website and user interfaces, and all content and software associated therewith (the "Pho Sure LLC service" or "service"). By using, visiting, or browsing the Pho Sure LLC service, you accept and agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, you should not use the service, including our website and user interfaces.

These Terms of Use are an ongoing contract between you and Pho Sure LLC and apply to your use of the Pho Sure LLC service as made available to you. They affect your rights and you should read them carefully.

Changes to Terms of Use

Pho Sure LLC reserves the right, from time to time, with or without notice to you, to change these Terms of Use in our sole and absolute discretion. The most current version of these Terms of Use can be reviewed by visiting our website and clicking on "Terms" located at the bottom of the pages of the website. The most current version of the Terms of Use will supersede all previous versions.

Privacy and Communications Preferences

Any personally identifying information submitted through the Pho Sure LLC service is subject to our Privacy Policy, the terms of which are incorporated herein. Please review our Privacy Policy to understand our practices. By agreeing to these Terms of Use, you are consenting to receive certain communications from us. For example, Pho Sure LLC may send you newsletters about new Pho Sure LLC features, special offers, promotional announcements and customer surveys via email or other methods. If you no longer want to receive the newsletters, other promotional announcements or non-transactional communications, simply contact us. Please review our Privacy Policy for further detail on our marketing communications. You can also find the unsubscribe instructions there.

Membership and Billing

You can find the specific details regarding your account with Pho Sure LLC at any time by visiting www.bookworldz.com and clicking on the "Your Account" link.

Billing

By starting your Pho Sure LLC account, you are expressly agreeing that we are authorized to charge you a fee based on the level of access chosen at the displayed rate, and any other charges you may incur in connection with your use of the Pho Sure LLC service to the Payment Method you provided during registration (or to a different Payment Method if you change your account information). Please note that prices and charges are subject to change with notice. As used in these Terms of Use, "billing" shall indicate either a charge or debit, as applicable, against your Payment Method. The account access fee will be billed at the beginning of the paying portion of your access depending on your access period (10-day, 21-day or 30-day). Visit our website and click on the "Your Account" page to see the commencement date for your account. We bill your Payment Method immediately upon commencement of your paying access (10-day, 21-day or 30-day). Account charges are fully earned upon payment. Refunds are available at the discretion of the merchant. Refund requests must be made through our customer support system by emailing [email protected] or via our online support portal at https://bookworldz.com/support. Refund eligibility depends on the access period purchased and the duration since the purchase date. Please see our https://bookworldz.com/refund-policy for specifics related to your access period. Refunds will be processed to the original payment method within 5 business days upon approval. We may change the fees and charges in effect, or add new fees and charges from time to time. If you want to use a different Payment Method or if there is a change in Payment Method, such as your credit card validity or expiration date, you may edit your Payment Method information by visiting our website and clicking on the "Your Account" button, available at the top of the pages of the bookworldz.com.

Pho Sure LLC will charge you for all applicable taxes, including, without limitation, any applicable state, provincial, federal and local taxes.

We may offer a number of account access plans, including special promotional plans or access periods with different limitations. We are not responsible for the products and services provided by third parties. We reserve the right to modify, terminate or otherwise amend our offered access period plans. Accounts may be canceled or modified at any time prior to the end of your access period at our sole discretion for any or no reason.

How Our Service Works

Pho Sure LLC is an online media service providing its account users with access to media played over the Internet.

We reserve the right in our sole and absolute discretion to make changes from time to time and without notice in how we operate our service. Any description of how our service works should not be considered a representation or obligation with respect to how the service will always work. We are constantly making adjustments to our service and often these adjustments are not completely captured within these Terms of Use.

Availability. The availability of media to instantly play will change from time to time. You are responsible for all Internet access charges. Please check with your Internet provider for information on possible usage based data charges. Pho Sure LLC makes no representations or warranties about the quality of your instant played experience on your display.

Personal Computer Requirements and Device Limitations: To enjoy playing instantly via your personal computer, your equipment must satisfy certain system requirements.

Pho Sure LLC streaming software: Pho Sure LLC streaming software is developed by or for Pho Sure LLC and is designed to enable instant streaming of content from Pho Sure LLC through Pho Sure LLC ready devices. This software may vary by device and medium, and functionalities may also differ between devices. WE DO NOT WARRANT THE PERFORMANCE OF THIS SOFTWARE, INCLUDING ITS CONTINUING COMPATIBILITY WITH OUR SERVICE. Please refer to the Disclaimers of Warranties and Limitations of Liability set forth in these Terms of Use. You may not copy or reproduce the software nor may you decompile, reverse engineer, disassemble, modify or creative derivative works of any of the software, or any portion thereof. Any unauthorized use of the software is strictly prohibited and Pho Sure LLC reserves the right to not provide the software (including updates) to you at any time and to discontinue the ability to access the Pho Sure LLC service through such software at any time, without prior or any notice.

END USER LICENSE AGREEMENT: BY USING OUR SERVICE, YOU ACKNOWLEDGE AND AGREE (1) TO THE Pho Sure LLC SOFTWARE END USER LICENSE AGREEMENT FOUND HERE AS SUCH MAY BE AMENDED OR ADDED TO FROM TIME TO TIME AND (2) TO RECEIVE, WITHOUT FURTHER NOTICE OR PROMPTING, UPDATED VERSIONS OF THE Pho Sure LLC AND RELATED THIRD-PARTY SOFTWARE. IF YOU DO NOT ACCEPT THE FOREGOING TERMS, DO NOT USE OUR SERVICE.

Customer Service Inquiries

All Customer Service inquiries via email will be answered within 24hrs of the initial email. All Phone and Chat inquiries will be dealt with immediately, any responses for issues that can not be dealt with immediately will be responded to within 24hrs.

Features & Functionality

Passwords

The user who created the Pho Sure LLC account and whose Payment Method is charged is referred to here as the Account Owner. The Account Owner has access and control over the Pho Sure LLC account. The Account Owner's control is exercised through use of the Account Owner's password and therefore to maintain exclusive control, the Account Owner should not reveal the password to anyone. In addition, if the Account Owner wishes to prohibit others from contacting Pho Sure LLC Customer Support and potentially altering the Account Owner's control, the Account Owner should not reveal the last four digits of their credit or debit card associated with their account, or their email address.

BY SHARING THE Pho Sure LLC SERVICE PASSWORD, THE ACCOUNT OWNER AGREES TO BE RESPONSIBLE FOR ASSURING THAT HOUSEHOLD USERS COMPLY WITH THE TERMS OF USE AND SUCH ACCOUNT OWNER SHALL BE RESPONSIBLE FOR THE ACTIONS OF THE HOUSEHOLD USERS.

Parental Controls

Please note however, the Pho Sure LLC service is not directed at collecting information from children under the age of 18, nor is it intended to be used by a child without involvement and oversight from a parent. Therefore, if an Account Owner sets parental controls, the Account Owner should not reveal the account password to the child.

Account Access; Identity Protection

You are responsible for updating and maintaining the truth and accuracy of the information you provide to us relating to your account.

You are also responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or Pho Sure LLC ready device. If you disclose your password to anyone or share your account and/or devices with other people, you take full responsibility for their actions. Where possible, users of public or shared devices should log out at the completion of each visit. If you sell or return a computer or Pho Sure LLC ready device, you should log out and/or deactivate the device before doing so. If you fail to log out or deactivate your device, subsequent users may be able to access certain of your account information.

If you find that you're a victim of identity theft, and it involves a Pho Sure LLC account, you should notify customer service. Also, you should be mindful of any emails requesting that you submit credit card or other account information. These types of emails, also known as phishing emails, can result in identity theft. Always access your sensitive account information by going directly to the Pho Sure LLC websites and not through a hyperlink in an email, even if it looks official. Pho Sure LLC reserves the right to place any account on hold anytime with or without notification to the account user in order to protect itself and its partners from what it believes to be fraudulent activity. Pho Sure LLC is not obligated to credit or discount an account for holds placed on the account by either a representative of Pho Sure LLC or by the automated processes of 5s.

Disclaimers of Warranties and Limitations on Liability

THE Pho Sure LLC SERVICE, INCLUDING OUR WEBSITE AND USER INTERFACES, AND ALL CONTENT AND SOFTWARE ASSOCIATED THEREWITH, OR ANY OTHER FEATURES OR FUNCTIONALITIES ASSOCIATED WITH THE Pho Sure LLC SERVICE, ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. WE AND OUR LICENSORS MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE Pho Sure LLC SERVICE, OUR WEBSITE AND USER INTERFACES, AND ALL CONTENT AND SOFTWARE ASSOCIATED THEREWITH. Pho Sure LLC DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE Pho Sure LLC SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, AND YOU AGREE THAT Pho Sure LLC MAY ELIMINATE OR OTHERWISE MODIFY ANY OR ALL ASPECTS OF THE Pho Sure LLC SERVICE, INCLUDING FEATURES, WITHOUT COMPENSATION OR NOTICE TO YOU. Pho Sure LLC SPECIFICALLY DISCLAIMS LIABILITY FOR THE USE OF APPLICATIONS, Pho Sure LLC READY DEVICES, AND Pho Sure LLC SOFTWARE (INCLUDING THEIR CONTINUING COMPATIBILITY WITH OUR SERVICE). Without limiting the foregoing, we and our licensors assume no liability or responsibility for any of the following: (i) errors or omissions in the content delivered by the Pho Sure LLC service or on the Pho Sure LLC website or user interfaces; (ii) recommendations or advice of Customer Service; (iii) any failure or interruption in the availability of the Pho Sure LLC service and/or website or user interfaces, (iv) delivery and or display of any content contained on the Pho Sure LLC website, user interfaces, or otherwise through the Pho Sure LLC service; and (vii) any losses or damages arising from the use of the content provided on the Pho Sure LLC website, user interfaces, or otherwise through the Pho Sure LLC service itself, including any losses or damages arising from viewing of related software, downloading and/or use of any other software, including the remote desktop tool offered by Customer Service, Pho Sure LLC instant streaming discs or any conduct by users of the Pho Sure LLC service, website or user interfaces. TO THE EXTENT ALLOWABLE BY LAW, WE AND OUR LICENSORS DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, INCLUDING, FOR EXAMPLE, WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. In addition, we do not represent or warrant that the information accessible via our site is accurate, complete or current. We do not make any representations with respect to the content contained in books from the Pho Sure LLC service or the descriptions of any book content contained on our website and user interfaces. We do not represent or guarantee that your use of the Pho Sure LLC service will be free from interruption, loss, corruption, attack, viruses, interference, hacking, or other security intrusion and we disclaim any liability with respect thereto. No oral or written information or advice given by us or our authorized representative shall create a warranty or otherwise constitute a representation binding upon Pho Sure LLC or its affiliated parties.

IN NO EVENT SHALL Pho Sure LLC, OR ITS SUBSIDIARIES OR ANY OF THEIR SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES OR LICENSORS BE LIABLE (JOINTLY OR SEVERALLY) TO YOU FOR PERSONAL INJURY OR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE Pho Sure LLC SERVICE, OUR WEBSITE AND USER INTERFACES, AND ALL CONTENTS AND SOFTWARE ASSOCIATED THEREWITH, OR OTHERWISE RELATED TO THE Pho Sure LLC SERVICE, INCLUDING ANY Pho Sure LLC INSTANT STREAMING DISCS, FEATURES OR FUNCTIONALITIES ASSOCIATED THEREWITH. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES FOR LOSSES ARISING FROM THE USE OR INABILITY TO USE THE Pho Sure LLC SERVICE, INCLUDING OUR WEBSITE AND USER INTERFACES, AND ALL CONTENT AND SOFTWARE ASSOCIATED THEREWITH (OTHER THAN AS MAY BE REQUIRED BY APPLICABLE LAW IN CASES INVOLVING PERSONAL INJURY) EXCEED THE AMOUNT OF THE ACCESS PERIOD FEE ON YOUR ACCOUNT PLAN. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. IF ANY APPLICABLE AUTHORITY HOLDS ANY PORTION OF THIS SECTION OR OTHER SECTIONS OF THESE TERMS OF USE TO BE UNENFORCEABLE, THEN THOSE PORTIONS DEEMED UNENFORCEABLE SHALL BE SEVERED AND THE TERMS OF USE SHALL BE ENFORCED ABSENT THOSE PROVISIONS AND ANY LIABILITY WILL BE LIMITED TO THE FULLEST POSSIBLE EXTENT PERMITTED BY APPLICABLE LAW.

Pho Sure LLC MAKES NO REPRESENTATIONS OR WARRANTIES CONCERNING Pho Sure LLC READY DEVICES OR THE COMPATIBILITY OF THE DEVICE WITH OUR SERVICE. Additional disclaimers or limitations of liability may be contained in the various software end user license agreements you have agreed to by using our service. Click here to view the Pho Sure LLC End User License Agreement.

Intellectual Property

Copyright

The Pho Sure LLC service, including all content included on the Pho Sure LLC website and user interfaces, or delivered to its account users as part of the service, including media you can play instantly, text, graphics, logos, designs, photographs, button icons, images, audio/video clips, digital downloads, data compilations, and software, are the property of Pho Sure LLC or its suppliers and are protected by Canadian and international copyright laws or other intellectual property laws and treaties. The compilation of all content and any software or other materials provided by Pho Sure LLC on our website and user interfaces, or in connection with the Pho Sure LLC service are the exclusive property of Pho Sure LLC and its licensors and are protected by the copyright and trade secret laws in the territories in which the Pho Sure LLC service operates and by international treaty provisions. Content shall not be reproduced or used without express written permission from Pho Sure LLC or its suppliers. You agree to adhere to the restrictions set forth under "Pho Sure LLC streaming software" and "Limitations on Use." You agree not to decompile, reverse engineer or disassemble any software) or other products or processes accessible through the Pho Sure LLC service, not to insert any code or product or manipulate the content of the Pho Sure LLC service in any way that affects the user's experience, and not to use any data mining, data gathering or extraction method. Pho Sure LLC reserves the right to terminate your account here under if Pho Sure LLC, in its sole and absolute discretion, believes that you are in violation of this paragraph, such violations including the Pho Sure LLC software restrictions, copying of media provided to you by us, the or the copying or other unauthorized use of our proprietary content. Pho Sure LLC does not promote, foster or condone the copying of media or any other infringing activity. The use of the Pho Sure LLC service, including media made available to you by us, is solely for your personal and non-commercial use. Please see the instructions at the end of these Terms of Use for notifying us of the presence of any allegedly infringing content of the Pho Sure LLC service, including any on the Pho Sure LLC website and user interfaces.

Please note Pho Sure LLC does not accept unsolicited materials or ideas for use or publication, and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to Pho Sure LLC. Should you send any unsolicited materials or ideas, you do so with the understanding that no additional consideration of any sort will be provided to you, and you are waiving any claim against Pho Sure LLC and its affiliates regarding the use of such materials and ideas, even if material or an idea is used that is substantially similar to the idea you sent.

Service Testing

From time to time, we test various aspects of our service, including our website, user interfaces, service levels, plans, promotions, features, availability of books, delivery, and pricing, and we reserve the right to include you in or exclude you from these tests without notice.

Electronic Communications

By using the Pho Sure LLC service, you consent to receiving electronic communications from Pho Sure LLC. These communications will include notices about your account (e.g., password change confirmation emails and other transactional information) and information concerning or related to our service. These communications are part of your relationship with Pho Sure LLC and you receive them as part of the Pho Sure LLC account. You agree that any notice, agreements, disclosure or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

Customer Service

If you need assistance with your account, you may find answers and reach Customer Service at any time here, where you will find the answers to many frequently asked questions and information on reaching a live Customer Service representative.

Limitations on Use

You must be 18 years of age or older to become an account user of the Pho Sure LLC service. In certain jurisdictions, the age of majority may be older than 18, in which case you must satisfy that age in order to become an account user. While individuals under the age of 18 may utilize the service, they may do so only with the involvement of a parent or legal guardian, under such person's account and otherwise subject to these Terms of Use. While Pho Sure LLC does distribute products that may be played by children, we do not intentionally seek to collect information from individuals 18 years of age and younger. Unless otherwise specified, the Pho Sure LLC service, and any content viewed through our service, are for your personal and non-commercial use only and we grant you a limited, non exclusive, non transferable, license to access the Pho Sure LLC service for that purpose. Except for the foregoing limited license, no right, title or interest shall be transferred to you. You may not download (other than through page caching necessary for personal use, or as otherwise expressly permitted by these Terms of Use), modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information contained on, or obtained from or through, the Pho Sure LLC service, without our express written consent. Pho Sure LLC does not promote, foster or condone the copying of books, digitally delivered content, or any other infringing activity. You may not circumvent, remove, alter, deactivate, degrade or thwart any of the content protections in the Pho Sure LLC service. You may not frame or utilize any framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Pho Sure LLC without our express written consent. You may not purchase search terms or use any meta tags or any other "hidden text" utilizing the Pho Sure LLC name or trademarks without our express written consent. Any unauthorized use of the Pho Sure LLC service or its contents will terminate the limited license granted by us and will result in the cancellation of your account.

Links and Pages

Some of the hyperlinks on the Pho Sure LLC website may lead to other websites or other content that are not controlled by, or affiliated with, Pho Sure LLC. In addition, other websites may link to the Pho Sure LLC website or Pho Sure LLC may include links to the websites of businesses, including those that have associations with us through certain programs. For example, Pho Sure LLC may include pages that display and provide information on Applications, Pho Sure LLC ready devices or other products. These pages may provide links to third party sites where Pho Sure LLC account users may obtain or purchase such Applications and devices. Pho Sure LLC has not reviewed these websites and is not responsible for the offerings of any of these sites or the content, privacy policies or terms of use of these websites or Applications. You acknowledge and agree that Pho Sure LLC is not responsible or liable for, and does not otherwise warrant, the actions of these third parties, the products or contents on their websites, or the performance of any Applications and devices. You should carefully review their privacy statements and other terms and conditions of use. You should also refer to the section of these terms titled "Applications" and "How Our Services Work."

Claims of Copyright Infringement

It is the policy of Pho Sure LLC to respect the intellectual property rights of others. Pho Sure LLC does not promote, foster or condone the copying of books, or other digitally delivered content or any other infringing activity. If you believe your work has been copied in a way that constitutes copyright infringement, are aware of any infringing material available through the Pho Sure LLC service, or know of someone who is making unauthorized use of the content available through the Pho Sure LLC service, please notify us at the address specified below of your concern by submitting a signed written notice containing all of the following:

(i) A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright interest;

(ii) Identification of the copyrighted work claimed to have been infringed;

(iii) Identification of the material available through the Pho Sure LLC service that is claimed to be infringing, and information reasonably sufficient to permit us to locate the material;

(iv) Information reasonably sufficient to permit us to contact you, such as your address, telephone number, and, if available, your email address;

(v) A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and

(vi) A statement that the above information is accurate, and under penalty of perjury, that you are, or are authorized to act on behalf of, the owner of the copyright that is allegedly infringed.

Pho Sure LLC Copyright Administrator for notice of claims of copyright infringement on this Site can be reached at [email protected].

Language

You agree that these Terms and Conditions of Use, the Service and all communications with Pho Sure LLC shall be in the English language. / Vous confirmez que c'est votre volonté expresse que les Termes et conditions d'emploi, le Service et toute communication avec Pho Sure LLC soient en anglais.

Entire Agreement

These Terms and Conditions of Use constitute the entire agreement between you and Pho Sure LLC with respect to your use of this Site and supersede all previous agreements, understandings and representations relating thereto.

No Waiver

No failure by Pho Sure LLC or you to exercise any rights, powers or remedies hereunder or its delay to do so shall constitute a waiver of these rights, powers or remedies. The single or partial exercise of a right, power or remedy shall not prevent its subsequent exercise or the exercise of any other right, power or remedy. If any provision of these Terms and Conditions of Use or part thereof is or becomes illegal, invalid or unenforceable in any jurisdiction, the illegality, invalidity or unenforceability of that provision will not affect the legality, validity or enforceability of the remainder of the provision or the remaining provisions of these Terms and Conditions of Use, as the case may be, or the legality, validity or enforceability of that provision or part thereof in any other jurisdiction.